1.What kind of product can be packed by the vertical form fill seal bagger?
Cooperated with different dosing system, it is applicable to packing granules, powder, flowing liquid, and paste.
2.Can we get different types of bag from one machine?
Not really. FT-series baggers form bag from films. Generally, one machine can only produce one bag type as sealing mould varies with bag type. But pillow bag and gusset bag can be formed by one machine.
3.How about the bag size? Is it possible to make bags of different dimensions?
For bags of same type and within a certain specification, the bag length is adjustable while different bag width (film width) is achievable by changing bag formers.
4.How could we know whether this machine can meet our requirements or not?
First of all, packaging solutions will be recommended after analysis of your detailed requirements (say, bag type, bag size, target weight/volume, accuracy, speed and ect.), together with CAD drawings, files and videos for reference. Furthermore, if necessary, we are willing to do a test with your samples, and offer further analysis, testing reports and videos for your confirmation.
5.What if we have problems in installation, operation and maintenance?
Instruction manual, wiring diagram, and referenced parameters will be sent to you after shipment. And our aftersales supporting team will offer you suggestions and solutions to any problem occurred during installation, operation, and maintenance by emails or videos for life. Also, the main parts, not consumptive parts, are warranted for 1-2 years. What’s more, if a technician is needed to debug the machine or to train operators, we can arrange to dispatch an experienced technician to your country (the technician’s cost shall be for customer’s account).
6. Where can we buy the spare part for maintenance?
There’s a batch of consumptive parts shipping along with the machine for free. And usually it is recommended to buy another batch of consumptive parts for 1-2 years, in order to save shipping cost for parts in the future. Well, if some parts are needed in operation, common parts are in stock to assure the delivery time within 3 days, and can be sent by express.
7.What is the payment term and delivery time for the machine?
It is stipulated that 30% advance by T/T as down payment to start manufacturing, and the balance should be paid off before machines being shipped out of factory. Regarding the delivery time, generally, it takes 35-50 days after down payment. It depends on specific orders.
8. How to inspect the machine?
We have set out strict inspection procedures to ensure the quality and function of the machine. After qualified testing, we will provide you with photos and videos of the machine in operation for check. And it would be our honor to have you visit our factory and inspect the machine on spot.
• Although Fantpak established as a new company, but we have much experience in packaging solution. And withyears of development, our products have been covered various industrial sectors, including foods, pharmaceutical, petrochemical, fertilizer, daily chemicals, minerals, hardware, toys and others. The stable performance and safe design make us have a group of loyal customers, such as P&G, Unilever, LIBY, WINGS Group, Dupout, COFCO, Wilmar, HERSHEY’s, MISR-ITALY Group, etc.